Digitalization of Healthcare in Russia: Monitoring Study of Medical Workers’ Digital Literacy
Keywords:
Digitalization of healthcare, medical worker, modern digital technologies, digital literacy, digital trustAbstract
Digitalization of healthcare systems is a dynamic process aimed at creating a single digital contour of Russian healthcare, improving the quality of medical services in the short and long term, reducing the growth rate of costs for functioning of the healthcare system, increasing its clinical, social and economic efficiency, ensuring the availability of medical care. Digitalization of healthcare is the introduction of modern information technologies into various processes of the medical industry. But the question about the readiness of medical workers to change the work of the healthcare system naturally arises. Digital literacy and the trust of medical professionals are the fundamental competencies of a successful digital transformation of the healthcare system. The purpose of the article is to assess the digital readiness of doctors to solve the problems facing modern healthcare. The assessment was carried out by calculating the integral index of digital literacy using the DigCompSAT questionnaire. An online survey was conducted among doctors studying “Health Management” on the basis of the portal of educational services Medobuchenie.RF. The testing was carried out from February 1 to April 1, 2022, doctors from 43 subjects of Russia took part in the study. Among the respondents, 47.8% of medical workers work in public medical organizations, 27.6% - in private medicine structures and 24.6% simultaneously in both private and public medical organizations. The study of digital literacy was conducted in five areas: information literacy, communication and interaction, digital content creation, security, problem solving. In each direction, the level of knowledge and skills was measured at three levels of proficiency: basic, intermediate, advanced. The approbation of the questionnaire made it possible to identify problem areas of digital literacy among employees of medical organizations of different levels and offer recommendations on how to overcome them.
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